News & Updates
8 January 2021
Looking Forward in 2021
Here at Care Surgical we are continually investing in our service, focusing on areas in which we can exceed our customers needs and expectations. In 2020 we made some exciting steps to bring even more of our manufacturing in-house, focusing on product innovation, design and supply chain efficiency.
Adding to our existing capabilities of 3D printing and scanning, we have invested in two brand new Haas CNC Milling machines. This reduces our manufacturing costs, allowing us to pass savings onto our customers. This investment has also ramped up our manufacturing capacity at a fraction of the cost, reducing lead times.
Two new members have joined our design team, bringing exciting new skills, experience and ideas to the table!
To accommodate our increased production we have further expanded our premises with a new assembly area and R&D facility.
As a team we are excited to continue supporting our customers with innovative, high-quality products at competitive prices into 2021 and beyond.
We are ISO 13485 approved and will continue to follow these guidelines with our manufacturing to ensure our customers are getting exactly what they are asking for and the best possible product.
18 December 2020
A Merry Christmas and Happy Holidays from Care Surgical
From the entire team at Care Surgical, we wish you all a very safe, healthy and happy holiday season and we look forward to a healthy and prosperous 2021.Continue reading
9 November 2020
CS Medical is now Care Surgical
As of Monday 9th November, CS Medical is now Care Surgical.
Over the past 5 years, CS Medical has become a trusted name in the operating theatre and is widely known for outstanding product quality and customer service.
So why are we changing our name?
Simple! Our mission is to advance and improve patient Care in the Surgical environment. We feel our fresh new brand better represents who we are and our position as innovative product engineers and reliable suppliers of high quality, affordable patient positioning solutions. We believe our new name highlights our purpose and company philosophy and brings together our brand internationally.
What difference will it make to our customers?
The answer is, very little. You’ll notice our new name on emails and documentation we send to you, such as invoices. We’ll be asking you to address your purchase orders to Care Surgical, and the name on our bank account will change, although all other account details will remain the same. Apart from that, our commitment to enhance patient outcomes will continue as our prime focus as well as the driving force behind everything that we do. We’re the same company with the same experienced team, just with a new face! Your primary point of contact, orders and distribution schedule will remain the same.
1 May 2020
Simple but Effective Head Support for Covid-19 Patients in the ICU
Do you place your patient’s head laterally while in the prone position?
We know that a number of ICUs turn the patient’s head from side-to-side while ventilated in the prone position. So, with the help of clinicians on the front line, we have developed the CS Disposable Lateral Head Support (Adult), order code CSM-2410. This allows you to reposition your patient without disconnecting the tubing, therefore maintaining PEEP pressure.
To find out more or to request samples, call our advisers on 020 8050 4671
3 April 2020
Prone Face Support for Patients in the ICU
We realise that for many staff in ICU, treating a patient in the prone position is unfamiliar territory. That is where we can help.
The simple-to-use CS ProneOne Head Support distributes pressure evenly across the patient’s forehead and cheekbones and protects the delicate nerves around the eyes.
To find out more about the CS ProneOne, or to request copies of our prone positioning guides, call our advisers now on 020 8050 4671
26 March 2020
We’re Still Here
As the country goes into lockdown and companies around the UK suspend operations, we’d like to assure our customers that we are still here to supply the supports you need to keep your patients safe in Theatre and the ICU.
Our customer service and sales advisers are now working safely from home and are available to take your calls to help you choose the best products to support your patients.
We’re maintaining a skeleton staff in our warehouse to ensure your orders continue to be dispatched on the day that you place them for next working day delivery.
If you’re new to CS Medical products, call 020 8050 4671 now to discuss how we can help you to help your patients.
12 March 2020
Thinking of the Environment
We’ve recently been asked why our instruction for use leaflets are placed inside the plastic bag with our products, rather than being stuck to the outside of the bag.
The answer is simple: Both the bags we use and the leaflet we print can be recycled. If we were to stick labels to the bags, none of it could be recycled.
So there you have it! Next time you open one of our products, be sure to recycle the packaging.
10 February 2020
February is the month each year that our ISO 13485 certification is reviewed by the external auditor. This checks that we’re still working to the high standard required by the accreditation assessors and that is expected by our customers. Once again, we have passed our audit with flying colours.
Being ISO 13485 accredited means you can be confident that:
- All CS Medical products have been designed and tested to international standards and are fully legally compliant
- Our staff are fully trained to provide the best advice and guidance
- Our systems are regularly audited to ensure they are working properly and in the best way
- We are constantly looking for ways to improve our working practices and to ensure that problems are quickly identified and rectified.
6 February 2020
Celebrating 4 years of CS Medical
In the 4 years since CS Medical started trading, the company has gone from strength to strength. We pride ourselves on the quality of our products, our excellent customer service and the good relationships we have with our customers.
During the past 4 years we have expanded our product range, achieved ISO accreditation and sponsored our first positioning training event. We’ve employed a dedicated team of staff in the Northwest Powerhouse region. Our products are now being used throughout Europe, in the USA and latterly in Japan.
To celebrate our birthday, the staff headed down to our local indoor karting track where our operations director, Ricky Dearnley-Davison emerged as the victorious race winner.
20 December 2019
We would like to thank all our customers for your continued custom over the past year. We look forward to continuing to work with you through 2020.
The CS Medical Offices will be closed from Tuesday 24th December to Wednesday 1st January inclusive. However, we will be available to dispatch urgent orders on the working days between Christmas and New Year.
Please note, the last date we can accept orders for delivery before Christmas is 23rd December.
May we wish you all a very merry Christmas and a happy new year.