Care Surgical Remain ISO Certified

Posted 6 April 2021

We are delighted to have achieved recertification of our ISO 13485.  This is the international standard for the design and manufacture of medical devices.  Remaining ISO certified confirms Care Surgical meets the stringent requirements to ensure our products and services continue to provide the high standards our customers expect.

To achieve recertification, Care Surgical underwent a rigorous external auditing process. This entailed assessment of key areas of the company including:

Quality management systems (QMS) – ensuring all processes and records are robust, complete, accurate and secure;

Resource management – the control of the infrastructure of the company, including staff training, and suitability and maintenance of premises and equipment;

Product design and manufacture – designing, testing, manufacturing, and ongoing monitoring, measuring, and reviewing of all Care Surgical products;

Sales and customer service – the accuracy of information provided to our customers, accurate and traceable order fulfilment, and customer service and satisfaction;

Measuring, analysis and improvement – Our quality assurance manager constantly monitors our QMS and products via regular internal audits, customer feedback analysis and, if necessary, corrective and improvement actions.

As an international supplier of medical positioning equipment, maintaining excellence in these areas provides the framework for who we are, what we do and how we do it.

We look forward to continuing to serve our customers as an ISO certified, trusted supplier.